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ECAS Training Cancellation Policy
Where a firm booking is subsequently cancelled, altered or rebooked to another date by you, ECAS Training reserves the right to apply the following charges:

1. Notice received more than 28 days before the course start date, full refund or credit for rebooking of the course, subject to availability;

2. Notice received 15 - 28 days before the course start date, 80% refund of the course fee or 100% credit for rebooking of the course, subject to availability;

3. Notice received 8 - 14 days before the course start date, 50% refund of the course fee or 75% credit for rebooking the course, subject to availability;

4. Notice received 7 days or less before the course start date, no refund of the course fee or 50% credit for rebooking the course, subject to availability. All notice must be in writing. The date that ECAS Training receives the written notice of cancellation or amendment will be regarded as the date the notice has been made and appropriate charges will be applied. However, candidate substitutions may be made prior to the course start date.

5. No credit, transfer or rebooking credit will be given for any failure to attend a course or arrive before the course start time, for whatever reason, where no prior notice has been received.
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Work at Height Safety Training - www.workatheightsafetytraining.co.uk
Airfield Industrial Estate, Muck Lane, Rackheath, Norwich, Norfolk NR13 6ST
Tel: 01603 735130 - Fax: 01603 722844 - VAT: 783 862 483 - eMail: enquiries@ecaccesssolutions.com